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- Orders are delivered within Thailand by DHL (The leading courrier).
- There are currently no arrangements to ship internationally.
- Please check parcel at the time of delivery if damage please report otherwise we assume that you receive put them in good condition.
- Postal charges are a standard 150 baht Flat fee for delivery of any size parcel to anywhere in Thailand. My Healthy Thai reserves the right to alter this fee.
- Customers are responsible for paying any freight charges incurred from a refused shipment and unclaimed goods.
- Depending on the delivery arrangements the cost for any re-delivery attempts will be passed to the customers if the delivery address is unattended at the time of delivery.
- My Healthy Thai will make every effort to deliver on time. It may take 4-6 working days. (Working days are Monday to Friday).
- Delivery goods to regional area may take 6-8 working days.
- DHL will contact customers to organise the delivery time.
- Customers are responsible to have someone at the delivery address to sign for and accept the delivery.
- Delivery times are in business days, Monday to Friday excluding Public Holidays.
- Delivery times exclude Merchant’s order processing time. The delivery time estimates do not include Merchant handling time (e.g. to authorise an order and process it through the warehouse)